When can you have the best connection, a strong signal, and the fastest speed tests ever with your internet, and still be stressed by your connection? Apparently something called packet loss. I did numerous speed tests, only to find that the speeds were amazingly fast: The speeds didn't make sense as I was noticing interruptions to my teleconferences, my uploads, downloads, and page loads. Nothing was consistent. I called comcast who said they could test my modem from there and two times ... Read More

I don't know how to feel about Comcast's new policy on caps. I really like my connection. It's fast, it's reliable, when or if there is a problem they work hard to fix it. Did I say it was fast?      Test Yours? Caps are not unknown around the world, but it is different for a cable company here. The lesson here is that because of a few abusers, the rest of us pay the price. Or maybe not. Their cap is a generous 250 ... Read More

Today I did an internet speed test, and I got the fastest results ever since I've been measuring speed. I LOVE my High Speed Comcast Cable! Good service and the absolute fastest in the Maryland area!  -----------------------------------------   ... Read More

I don't know what has gotten into my internet connection of late, but it looks as if the gods of broadband are looking down at me with favor. This was my lastest speed test, and I am loving it!   ... Read More

Ok, I am going to have to come out of the closet for this vent. When I was 17 my friend Lisa told me I just HAVE to watch a daytime soap opera called General Hospital. I didn't really want to, but since we hung out a lot, especially in the summers with no school, it became a routine. Before I knew it, I was caught up in the drama, the Luke -Laura- Scotty story. When I went to Spain to live ... Read More

Well, I say "finale" but I am sure that this will only be the end of a chapter, and another will unfold. But for now, the issues of slow to no connection and a dangling orange cable seem to be over. I thought that the orange cable was going to be there forever, until one day I open my front door and find little yellow flags, and yellow dotted lines across the front lawn: And then it dawned on me..."Ohhhhh......Comcast had to ... Read More

If you read my blog rather regularly, you know about my frustration with Comcast. I thought I owed an update. Monday came and their maintenance man came to look at the 'tap' up a telephone pole. He did so with some difficulty. It seems the pole is built near a ditch, and he couldn't get his truck with a moving 'lift' near enough, and I feared the worse, he wasn't going to be able to work on my cable that day. He was ... Read More

Comcast does have a redeemer, his name is Marcus. Now if Marcus says he is going to do something, like show up at your house at 8:30 am on a Saturday morning, that is what Marcus does. If he says he is going to run a dedicated line so it goes directly from the "tap" ( Oh yeah, I am getting all the Comcast lingo down), and goes under the driveway and around the front yard directly to my PC, ... Read More

I pay my bill on time. I keep my PC maintained. I make sure the PC is not filled with malware, that its clean and ready to run. Frankly, that should make me one of Comcast's favorite customers. But I am not. They lied to me today. They said they would send yet another technician between 8-5. He was a no-show. When I called not to happy about it, they hung up on me. What the heck am I paying for? Here is what ELSE I ... Read More

Two weeks and 6 long outages later, I decide to investigate if I am alone in the bad service and rather snide telephone tech support as well as the supervisor I talked to. I learned I wasn't. I learned there was even a website where people were trying to take 'fixes' into their own hands in a forum dedicated to COMCAST. Apparently the outages were due to "upgrades" and outages were not expected, but did happen. Or at least that is what ... Read More

I thought I would update everyone as to my cable woes. I did get to speak to a human being, somewhat knowledgeable, even. She informed me that the outages were due to an upgrade. I told her that other ISP's that have maintenence work to do INFORM their customers ahead of time so they can plan accordingly. She explained that the upgrade work wasn't supposed to cause an outage, and that we would all be receiving mails explaining what has happened. ... Read More

Comcast has to be one of the biggest cable tv and internet providers in the US. Not long after I blogged the speeds that cable is capable of, I am LUCKY to even connect! I am working on 5 long outages in the span of 10 days and my productivity is falling way short of what I need it to be! And you know what else bugs me? Not ONE darned explanation of what could be the problem. Nothing. Why should Comcast bother ... Read More